User Management

Fugue allows you to invite other parties in your organization to access and collaborate on the same Fugue environments. Invited users have the ability to view, add, edit, and remove environments as well as invite and remove other users. Additionally, users can see who else has been invited and whether they have activated their account.

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When you invite a user to Fugue, that user receives an email invitation to create a new Fugue user account. Once they create a user account, they can view and manage all of the organization’s environments. This includes establishing a baseline, enabling drift detection, and enabling baseline enforcement in any environment.

The first user to register an organization account is the account owner. Invited users have the same permissions as the account owner, except the account owner cannot be deleted. To make a different user the account owner, contact support@fugue.co. Additionally, logged-in users cannot remove their account.

Before you can set up multiple users, you’ll need to sign up with Fugue and set up an environment for your organization if you haven’t done so already. (See Setup - AWS & AWS GovCloud and Setup - Azure.)

Note

The organization name is the name entered during signup and currently it cannot be changed.

User Setup

The Users Page

You can access the Users page by selecting the Organizations link in the top right corner of the UI, then selecting Users:

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On the Users page, you can see a list of users in your organization along with their roles and statuses. You can also invite new users through the Invite New Users button.

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Roles:

Account Owner

One per organization. Cannot be deleted. May add, edit, and delete environments as well as add and delete users.

Editor

An organization may have an unlimited number of editors. Editors have the same permissions as the account owner but can be deleted. However, an editor may not delete their own account.

Status:

Active

Account has been activated.

Invite Pending

Invite has been sent, but the account has not yet been activated.

Invite Expired

Invite was sent, but the account was not activated in time or someone manually expired the invite. Invites expire after one week.

To Invite Another User

To invite a new user, select the Invite New Users button and enter the email address of the user you want to invite. Press Tab to add additional email addresses if needed and press Delete to delete an address. Then, select Send Invitation Email.

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Note

By inviting new users to your organization’s Fugue account, you are granting the users access to create, view, edit, and delete any environments in your account. You also grant them permission to establish a baseline, which facilitates drift detection and automatic enforcement.

To Re-send or Cancel an Invite

To resend or cancel an invite for a user with the status Invite Pending, select the ellipsis icon ... and choose Resend Invitation or Cancel Invitation.

Invites remain valid for one week. Resending an invite restarts the one-week period.

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To Remove a User

To remove a user with the status Active, select the ellipsis icon ... and choose Remove User. You’ll be prompted to confirm removal. Note that you cannot delete the account owner or your own account.

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Note

By removing a user from your organization’s Fugue account, you are revoking their access to sign in, create, view, and edit any environments in your account.

To Create a User Profile

When a user invites you to their organization, you receive the following email:

Hello, You’ve been invited to the {organization name} organization’s Fugue account by {name}. Please create a new user profile in order to begin. We’re excited for you to get started. Should you have any questions or need assistance, please feel free to contact us at support@fugue.co.

Follow the Create User Profile button in the email to create your user account. You’ll see the following form:

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Enter your first name and last name and create a password. The password must be at least 8 characters. Organization and email address are automatically filled in and cannot be changed.

After you select the Create Account button, you’ll see a message asking you to confirm your email address:

An email has been sent to {email}. Please check your inbox and follow the provided instructions to activate your {organization name} Fugue account.

You also have the option of re-sending the email if you did not receive it. The email says the following:

Hello, Welcome to the {organization name} community! Please activate your account. We’re excited for you to get started. Should you have any questions or need assistance, please feel free to contact us at support@fugue.co.

After you select the Activate Account button, you’ll see the login page for Fugue with a message saying “Your account has been activated. Please log into your account.”

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Once you log in, you’ll have access to all your organization’s environments. You can view, create, edit, manage, and delete environments in addition to inviting and removing users.

Migrating to a Different Organization

If Alice invites Bob to Acme Organization and then Bob independently signs up for BizCorp Organization, Bob’s email is associated with BizCorp Organization. In order to migrate his user account to Acme Organization, Bob needs to contact support@fugue.co.

Handling Duplicate Invites

A user account may only be associated with one organization account. If Alice signs up for Acme Organization, she cannot use the same email address to also sign up for BizCorp Organization. If Bob sends Alice an invite to BizCorp Organization, and Alice’s email address is already registered with Acme Organization, Alice will receive the following email:

Hello, You’ve been invited to the {organization name} organization’s Fugue account by {user name}. Unfortunately, it appears that your email address is already linked to an existing organization account. If you wish to migrate your user profile to the {organization name} organization’s account, please contact Fugue support. If you don’t wish to migrate your user profile to the {organization name} organization’s account, you may safely ignore this email.